Refund Policy

1. How Payment Works

Rift contains no payment processing. Access fees are agreed and collected directly between you and the platform operator, outside the product (bank transfer, UPI, or as otherwise agreed). Refunds are therefore also handled directly, under this policy.

2. What Is Refundable

• Unused full months of a prepaid period are refundable on request. Example: you prepaid three months, used one, and want out — the two untouched months are refunded.
• The current, partially-used month is not refundable.
• Extended outage: if the service is materially unavailable for more than 72 consecutive hours due to a fault on our side, the affected period is credited or refunded pro-rata.

3. What Is Not Refundable

• Periods already used, in whole or in part.
• Fees for accounts terminated for breach of the Terms of Service.
• Amounts a manager charges their creators — those arrangements are outside the platform and between those parties.

4. How to Request

Contact the operator through the channel you paid through, or the support address in the footer, stating your account email and the period concerned. Requests are answered within 7 days; approved refunds are returned by the same method payment was received, normally within 14 days. Access ends at the start of the refunded period.

5. Your Data After a Refund

A refund pauses access but does not delete data — you can return later, or delete your account yourself from Settings at any time.